Success Stories

Trusted by Laundries Across Tanzania

See how businesses of all sizes use Lerai to streamline operations, delight customers, and grow revenue.

Lerai Laundry

Flagship Partner

Full-service laundry & dry cleaningDodoma, Tanzania

The Challenge

Managing high order volumes manually with paper records led to lost garments, missed pickups, and no visibility into business performance. Customer complaints were increasing and staff couldn't keep up.

The Solution

Deployed the complete Lerai platform with order tracking, customer CRM, automated SMS notifications, and real-time analytics dashboards. Trained all staff on the mobile app.

Results

95%
Reduction in lost garments
3x
Faster order processing
40%
Customer retention increase
4 hrs
Time saved on admin daily

"Xialoom Tech transformed our laundry business with a custom management system. The efficiency gains were immediate. Highly recommended for any Tanzanian business."

Juma M.Director, Lerai Laundry

CleanPro Express

Multi-Branch

Express dry cleaning chain (3 branches)Dar es Salaam, Tanzania

The Challenge

Expanding from 1 to 3 branches created chaos — no centralized view of orders, inconsistent pricing between locations, and duplicate customer records. Revenue tracking was a spreadsheet nightmare.

The Solution

Implemented Lerai Growth plan with multi-branch management, centralized customer database, standardized pricing engine, and branch comparison analytics.

Results

65%
Revenue increase
3
Branches managed centrally
< 1 min
Time to generate reports
4.8/5
Customer satisfaction score

"Before Lerai, managing three branches felt impossible. Now I can see everything from one dashboard — orders, revenue, staff performance. It's a game changer for growing businesses."

Hassan R.CEO, CleanPro Express

Mama Safi Laundry

Small Business

Neighborhood laundry serviceArusha, Tanzania

The Challenge

As a small owner-run laundry, Mama Safi struggled with keeping customer records, sending pickup reminders, and knowing which services were most profitable. Everything was done on paper.

The Solution

Started with the Lerai Starter plan — easy order management, customer database, automated SMS reminders, and basic reporting. Up and running within a day.

Results

70%
Repeat customer rate
90%
Missed pickups reduced
25%
Monthly revenue growth
1 day
Setup time

"I'm not a tech person at all, but Lerai was so easy to use. My customers love getting SMS when their clothes are ready. It makes my small business feel professional."

Fatma S.Owner, Mama Safi Laundry

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